Handbook

2010/11 VOLUNTEER HANDBOOK

WELCOME 

Welcome to the Boys & Girls Clubs of Southwest Washington! On behalf of myself, the board of directors and the entire staff, we are pleased to have you working with our organization and we trust that you will find your volunteer experience both challenging and rewarding.

As a volunteer for the Boys & Girls Club, you are becoming part of one of the largest and most well-respected nonprofit youth development organizations in the United States. Volunteers have been, and will continue to be, a key ingredient in the success of the Boys & Girls Club. By volunteering, you are continuing a proud tradition of caring individuals who have furthered our worldwide effort to enable all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible citizens. The volunteer opportunities at the club are as varied as our programs and our members. Volunteers are assured to find multiple opportunities where their talents will help impact a member’s life.

Becoming a positive influence in the life of a member, let alone multiple members, is arguably the most important work an individual can do. We ask that all staff and volunteers treat their duties with the utmost sincerity.  As a volunteer, you will be treated as staff and will be expected to adhere to the same guidelines and principles while honoring all commitments and meeting all expectations.

This handbook presents the volunteer policies and practices in effect at the clubs. Every effort has been made to establish policies that are fair and acceptable to our type of organization. The policies in this handbook are intended for informational purposes only.  Policies are reviewed regularly in order to remain meaningful and current. The Club reserves the right, from time to time, to change any or all of the policies, procedures, rules, or benefits described in this handbook. Copies of changes will be available to all volunteers.

The board of directors, the staff and, more importantly, the members thank you for choosing to make a difference in the community. Working at the Boys & Girls Club is a wonderful ride; welcome aboard!

Elise Menashe

Executive Director

Boys & Girls Clubs of Southwest Washington

HISTORY

Boys & Girls Clubs of America had its beginnings in 1860 with several women in Hartford, Connecticut. Believing that boys who roamed the streets should have a positive alternative, they organized the first Club.

In 1906, the existing 50 Clubs joined together to form a national organization known as the Boys Club of America. In 1956, President Eisenhower gave the national organization a Congressional Charter – a rare honor bestowed on only a few non-profit organizations in our country’s history.

In response to a growing need, the Boys Clubs began to also serve girls. In 1984, the national organization officially changed its name to Boys & Girls Clubs of America. Today there are 3,400 Clubs in the United States serving over 4,000,000 members. There are similar organizations in Germany, Australia, Canada, and many other countries around the world.

The Boys & Girls Clubs of Southwest Washington was first established on April 10, 2000 on the grounds of Hazel Dell Elementary School. In 2004, the Clinton and Gloria John Clubhouse was established in Hazel Dell, occupying a portion of the old Hazel Dell Elementary School Building. With continued success and growth, the Boys & Girls Clubs of Southwest Washington opened a second club site at the Jim Parsley Community Center in January of 2007. In April of 2010 the O.K. Clubhouse opened as a remodel and addition to the club at the Jim Parsley Community Center. Currently, there are two club sites serving Clark County. Between the Clinton and Gloria John Clubhouse, located in Hazel Dell, and the O.K. Clubhouse, located at the Jim Parsley Community Center, over 5,000 youth have been served.

The future of the Boys & Girls Clubs of Southwest Washington is bright. The number of children who utilize the Clubs and believe in the message of respect and responsibility continues to rise, allowing the Clubs a wonderful opportunity to expand and enhance the development of boys and girls throughout Clark County. Clubs provide a safe place to learn and grow, ongoing relationships with caring adults, life-enhancing programs, and character development experiences, all while instilling hope and opportunity in the lives of the members.

WHAT WE DO

The Boys & Girls Clubs of Southwest Washington provide diversified activities designed to meet the interests and needs of all young people. Club programming is centered on Cultural Arts, Education, Social Recreation, Sports and Fitness, the Technology Lab and Teen Services. Within one hour segments, referred to as rotations, each area lead staff runs a program or activity. Every member chooses the rotation of their choice and you, as a volunteer, will have the opportunity to make every program you assist particularly special. Below are examples, for each Club area, highlighting programs and activities that might need the assistance of a volunteer. Please ask the Volunteer Coordinator for a program calendar if you are interested in detailed descriptions of our current programs.

CULTURAL ARTS

Painting, sculpture, origami, digital art, free-hand drawing, art history and all varieties of arts and craft projects  

EDUCATION

Homework help, engineering, innovative cooking lessons, reading assistance, scientific experiments, geographical scavenger hunts and math exploration 

SOCIAL RECREATION

Pool, bumper pool, foosball, ping-pong, board games, chess and checkers, sportsmanship promotion and game invention 

SPORTS AND FITNESS

Basketball, wall ball, dodge ball, jump rope, juggling, dance, fitness education, activity invention and sportsmanship promotion  

TECHNOLOY LAB

The Technology Lab is often used to enhance the above programming areas and provides opportunities for our members to learn how to use technology and the Internet responsibly   

TEEN SERVICES

Homework help, youth leadership, civic engagement, financial planning and personal responsibility

MISSION STATEMENT

To enable all young people, especially those who need us most, to realize their full potential as productive, caring, and responsible citizens.

YOUTH DEVELOPMENT STRATEGY 

Club programs and services promote and enhance the development of boys and girls by instilling:

  • A Sense of Competence: Feeling there is something boys and girls can do, and do well. 
  • A Sense of Usefulness: The opportunity to do something of value for other people.
  • A Sense of Belonging: A setting where young people know they ‘fit’, and are accepted.
  • A Sense of Influence: A chance to be heard and to influence decisions.

When this strategy is fully implemented, self-esteem is enhanced and an environment is created that helps boys and girls achieve their full potential.

PROGRAM PHILOSPHY 

  • Character development through everyday leadership and guidance in behavior and attitude.
  • Trained professional staff and volunteers who care and want members to realize their full potential as productive, responsible, and caring citizens.
  • Programs and activities that meet the individual and group interests of all young people.
  • The opportunities to learn, grow, give back to the community, discover, set goals, and meet new friends.
  • A safe, positive place kids can enjoy themselves and their friends.

AFTER-SCHOOL HOURS

The Club is open for after school programming from 3:00 pm to 7:00 pm.  We offer programs and services designed to build character and strengthen life skills in five core areas: education, sports and fitness, cultural arts, technology, and social recreation.

NON-SCHOOL DAYS

The Boys & Girls Clubs of Southwest Washington follow the Vancouver School District schedule for the elementary grades. On many days when school is not in session (School Holidays, Spring Break, Summer Vacations, etc.) the Club is open from 11:00 am to 6:00 pm. Members can attend our Early Bird program from 7:00 am to 11:00 am  for an additional daily fee. Club closures are posted on the organizations website at www.mybgc.org.

VOLUNTEER JOB DESCRIPTION

JOB TITLE:  Volunteer

REPORTS TO: Volunteer Coordinator

LOCATION: Boys & Girls Clubs of Southwest Washington

HOURS: TBD

DAYS: TBD

JOB SUMMARY: To provide assistance to youth and help Club Staff promote the Boys & Girls Club Mission.

RESPONSIBILITY:

  • Attend Volunteer Orientation and complete application documents
  • Set-up a weekly schedule of your volunteer service hours
  • Model appropriate behavior by adhering to all rules and regulations outlined in the Volunteer Code of Conduct and Policies
  • Sign in and out using Volunteer Sign-In at the front desk
  • Wear Volunteer badge at all times
  • Keep Volunteer Coordinator informed of any concerns or problems that may be occurring with a staff member, a club member, a member’s parent(s) or another volunteer
  • Report any accidents that have occurred directly to a staff member and make sure staff member fills out an accident report.
  • Be a positive, consistent role model for club members
  • Enhance programs by providing small group/one-on-one attention to club members
  • Have FUN!

VOLUNTEER OPPORTUNITIES

Volunteer opportunities at the Boys & Girls Clubs of Southwest Washington are plentiful and rewarding! By donating your time and influence, you will be serving as a positive role model and presenting a positive influence to our members. Within our program there are many opportunities that suit the talents and desires of all potential volunteers.  

PROGRAM VOLUNTEER

Does the Club offer a program that interests you and would allow you to showcase and share your talents? Become a Program Volunteer and commit yourself to supporting and enhancing one of our weekly programs by working in an area with a Lead Staff.

TUTORING

Power Hour and Power Surge, our after school homework help programs for 1st-5th graders and 6th-12th graders, are always in need of volunteers to help members with their homework . For those members in need of extra or more personalized educational assistance, one-on one tutoring opportunities exist. Tutors are asked to commit a minimum of one hour per week for a full school year to meet with a member at a set time determined by the tutor, the member’s guardian and the Club member.

MENTORING

Many of our members are in need of positive role models and would benefit greatly from the individual attention of a caring adult. A mentor is paired with a club member to meet on a weekly basis. We ask mentors to make a minimum time commitment of one hour per week for a full school year. A set appointment time will be agreed upon by the mentor, the member’s guardian, and the Club member. Activities during the mentoring session will differ upon both the member and the mentor. Anything that offers positive reinforcement to the member and signals to them that they have the respect and admiration of an accomplished adult will do wonders for the member.   

SPECIAL INTEREST

Have an idea for a new program not offered by the Club? Become a Special Interest Volunteer and design and run a program of your very own. All program ideas should be submitted to the Club Director or Volunteer Coordinator, who will assist you in the development of your program.

COACHING

Do you love sports? The Boys & Girls Clubs run both non-competitive skills-based basketball and baseball leagues for club members.  The Leagues are based on sportsmanship and development and require a ten-week commitment from volunteer coaches.

VOLUNTEER PROCESS

At the Boys & Girls Clubs of Southwest Washington we strive to create positive matches between our Clubs’ needs and the interests and abilities of potential volunteers. Our application/interview process is designed to help us make those matches. 

1. Orientation

Before volunteer employment begins, volunteers will be required to attend a group or individual orientation meeting with the Volunteer Coordinator. This orientation will cover our volunteer expectations, the Club’s core ideals, Club programming, discipline procedures, etc. 

2. The Application

Prospective volunteers complete and return the application to the Boys & Girls Clubs of Southwest Washington. Applications can be picked up during orientation or printed from the club website at www.mybgc.org.  

3. The Interview

Applicants will participate in a face-to-face or phone interview with the Volunteer Coordinator in order to gauge the interests and abilities of the individual.

4. The Background Check

The continued safety of our Club members is of the utmost importance. Therefore, in keeping with the national policy of the Boys & Girls Clubs of America, every adult staff and volunteer member is subject to a criminal background check prior to beginning the volunteer or employment period.

 5. Placement

After completion of the Volunteer Orientation, the volunteer will be placed within a club program. Every effort will be made to grant volunteer requests as to where a volunteer is placed. However, occasions may arise where the volunteer is asked to serve outside of his/her regular duties.

Note: Attending an orientation and/or submitting an application does not guarantee volunteer placement.

POLICIES & PROCEDURES

Inclement Weather Policy

If Vancouver Public Schools are closed due to bad weather, the Boys & Girls Clubs will also be closed.

School closings may be listed on the following:

www.vansd.org

www.kgw.com

www.koin.com

www.kptv.com         

Koin News Channel 6

KGW News Channel 8

Fox News Channel 12

VSD Snow/Closure Info Line at 360.313.1401

DRESS CODE

  • Short shorts are prohibited
  • Clothing with crude or offensive language is not allowed
  • Clothing with alcohol, tobacco or drug paraphernalia is prohibited
  • Closed toe shoes must be worn at all times
  • No sagging shorts or pants (must cover entire buttocks)
  • Low cut shirts are prohibited
  • Hats are prohibited
  • For females, brassieres are required
  • Please dress comfortably

CLUB MEMBER BEHAVIORAL/DISCIPLINARY POLICY

Please notify a staff member if you notice a behavioral/disciplinary problem that needs attention. Volunteers should not handle any type of behavioral/disciplinary issues.

RULES OF CONDUCT

Volunteers are expected to follow rules of conduct that will protect the interest and safety of all members, volunteers and staff. The following are only some examples of inappropriate conduct that could lead to disciplinary measures or dismissal:

  • The use of Cell Phones is prohibited on the premises.  If you choose to bring your cell phone, please ensure that it is turned off or on silent and out of view of club members.
  • Do not clump around other volunteers.  You are at club to interact with the members, not your peers. 
  • Theft or inappropriate removal or possession of Boys & Girls Clubs of Southwest Washington property or that of any volunteer, staff, member or visitor.
  • Volunteering under the influence of alcohol or illegal drugs and/or illegal or unauthorized possession, distribution, sale, transfer, or use of alcohol or illegal drugs in the volunteer environment.
  • Transporting members in your personal vehicle for club or non-club planned activities.
  • Having deliberate contact with Club members outside of scheduled business hours (i.e. babysitting or inviting member to your residence).
  • Bestowing monetary gifts upon Club members.
  • Purchasing clothing or other items for Club members.
  • Inappropriate physical contact with a Club member. The following forms of physical contact are prohibited: allowing members to sit on your lap; holding or carrying Club members; hugging; physical means of discipline or retaliation.
  • Use of profanity while in the presence of Club members.
  • Creating a disturbance on Boys & Girls Club premises, at sponsored activities or in areas which could jeopardize the safety of others.
  • Improper use of Club property.
  • Lack of cooperation or other disrespectful conduct.
  • Verbal altercations with parents, staff, members, or other volunteers.
  • Inappropriate use of telephones, computer equipment or systems, mail system, e-mail system, facsimile machines, or other Boys & Girls Club-owned equipment.
  • Unauthorized disclosure of Boys & Girls Club proprietary or confidential information.
  • Unsatisfactory performance or conduct.

CODE OF CONDUCT

I agree to the following:

  • I will fulfill the required commitment of volunteering for 12 weeks as a Program Volunteer or for the duration of the school year as a mentor/tutor.
  • I will accept the function and roles of the staff and accept their guidance and decisions.
  • I will be respectful of the mission of the Boys & Girls Club and not do anything that would jeopardize their mission, goals, and vision.
  • I will maintain the dignity and integrity of the Club with the public and honor confidential information.
  • I have read and will adhere to the dress code.
  • I will help club staff with statistical data by using the Sign In/Sign Out Log.
  • I will not socialize outside the club with any member of the Boys & Girls Club.
  • I will be mindful of what I say when around club members so as not to negatively influence them in any way.
  • If I can not adhere to my volunteer commitment I will notify a staff member.
  • I give permission for the Boys & Girls Club to photograph and/or video me for promotional materials.
  • I have read and understand my role as a volunteer.
  • I will strive to have FUN!

Volunteer Signature______________________________        Date____/____/20_____

RECIEPT OF HANDBOOK

I have this day received a copy of the Boys & Girls Clubs of Southwest Washington Volunteer Handbook and I understand that I am responsible for reading the policies and practices described within it.

            I AGREE TO ABIDE BY THE POLICIES AND PROCEDURES CONTAINED IN THIS VOLUNTEER HANDBOOK.  I UNDERSTAND THAT THE POLICIES, PROCEDURES AND BENEFITS CONTAINED IN THIS HANDBOOK MAY BE ADDED TO, DELETED OR CHANGED BY THE CLUB AT ANY TIME.  I UNDERSTAND THAT NEITHER THIS HANDBOOK NOR ANY OTHER WRITTEN OR VERBAL COMMUNICATION BY ANY CLUB DIRECTOR OR OTHER CLUB OFFICIAL IS INTENDED TO IN ANY WAY CREATE CONTRACT OF EMPLOYMENT.

I UNDERSTAND THAT MY VOLUNTEER EMPLOYMENT IS AT-WILL, WHICH PERMITS THE CLUB TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE.  NOTHING IN THIS HANDBOOK IS INTENDED TO GUARANTEE EMPLOYMENT FOR A SPECIFIC DURATION.  THE CLUB WILL NOT MODIFY THEIR POLICY OF EMPLOYMENT-AT-WILL IN ANY CASE.

If I have any questions regarding the content or interpretation of this Handbook, I will bring them to the attention of my Volunteer Coordinator.

Print Name_____________________________________  Date______/______/20____

Sign Name______________________________________

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